Getting Started

1. How do I get admitted into treatment at Billy T. Cattan Recovery Outreach?

   You must first set up an appointment to receive an assessment to determine your recommended level of care.  To make an appointment call (361) 576-4673.   Please note that we typically have a 2 week wait list for an initial appointment.  Our offices are confidentially located at 802 E. Crestwood Drive, Victoria, Texas 77901. Business hours are 9:00 a.m.—6:00 p.m. Monday through Thursday.

2. What makes me eligible for treatment at BTCRO?

   We treat adult women and men (18 or older) with substance use disorders who meet a clinical diagnosis for outpatient care.  Individuals may qualify for state funding pending financial eligibility.  For individuals that do not qualify for state funded treatment or do not have Medicaid benefits, BTCRO offers a self-pay program. This method of payment allows anyone to receive quality treatment at a very affordable cost. Self-Pay payments are required up front and there are no refunds for self-pay treatment costs.  We also accept most major private insurance plans. 

3. What do I need to bring to my first appointment?

   If you are unable to pay for your treatment and are interested in applying for state funding, you need to bring the following:

   • Proof of Texas residency, such as a Texas driver's license or state ID; an official document mailed to you at a Texas address; a lease agreement to a Texas residence with your name as leaser.
   • Proof of current monthly income for you and your spouse, if applicable (most recent paycheck stub or letter from employer, proof of government support, child support, SSI, SSDI, or other).
   • Proof of Insurance (Medicaid Card and other private insurance card).
     
     

4. What if I am court-ordered into treatment by probation, parole, judge, or Child Protective Services?

   If probation or parole is referring you, your parole officer, probation officer, court authority, or caseworker to provide will schedule your appointment and provide you with instructions.  

5. What happens after the assessment?

   Generally, admission in to our treatment program is within a week.  Your intake counselor will gove further instructions.  Please note that we are a tobacco-smoke free facility.  Smoking is NOT allowed on BTCRO property.