Serving the Crossroads Since 1999

Billy T. Cattan Recovery Outreach, Inc. is a faith-based, 501(c)(3) organization that provides adult outpatient substance use and co-occurring psychiatric disorder treatment, operating under the Texas Health and Human Services Commission (HHSC).  

Call Today For More Information: (361) 576-4673

Telehealth Services Guidelines 

In order to provide flexibility in our services, and in the interest of public health, Billy T. Cattan Recovery Outreach is offering telehealth services to our clients as an integral component of our treatment program.

Telehealth counseling is a service provided via internet technology, which can include consultation, treatment, transfer of medical data, emails, telephone conversations and/or education using interactive audio, video, or data communications. Telehealth services involve the communication of my medical/mental health information, both orally and/or visually. Telehealth services have the same purpose or intention as face-to-face treatment sessions, whether individually or in a group setting. Due to the nature of the technology used, telehealth services may be experienced somewhat differently than face-to-face treatment sessions. These guidelines will ensure a productive experience through telehealth, whether by telephone, Zoom, or another service platform as deemed appropriate by Billy T. Cattan Recovery Outreach.

●      Please be present and on time for all telehealth sessions, whether by telephone or video conference. Tardiness may result in a no-show or cancellation.

●      Sessions should be attended reasonably free from distractions. Background noise should not carry into the session (i.e. - televisions, music players, etc.)

●      Please do not join a session from your vehicle while driving. Attempting to do so will result in removal from the group or cancellation of the individual session.

●      Sessions need to take place in a private room without the presence of others. This is especially important in group sessions to protect the confidentiality of group members.

●      Screenshots or other recordings of group sessions are strictly prohibited and may result in discharge from the program.

●      Please be respectful of others when you are visible in the group. Dress in appropriate attire. Clothing is required for video conference sessions.

●      If joining a session away from home, you must be in a place where you can participate free from distraction or background noise. Muting a session and walking away will result in group removal or cancellation.

Our program uses the latest in relational and cognitive therapies, inter-woven with principles of the 12-step spiritual growth program set out by Alcoholics Anonymous. Cost for treatment can be a major hurdle, which keeps people from seeking the help they need. As a non-profit, BTCRO has a long history of working with clients, with insurance providers, and with government agencies to find a path to recovery. BTCRO is proud to offer high quality, affordable care with a variety of payment options from government funding, sliding scale payments, private insurance and private-pay.  With the help of donor support, we are able to help hundreds of adults per year. The economic impact of each success cannot be overstated.

Click the link below to read a journal article citing a case study done at BTCRO in partnership with Taking Texas Tobacco Free.  The Journal Article was published in the American Journal of Health Behavior.  The American Journal of Health Behavior seeks to improve the quality of life through multidisciplinary health efforts in fostering a better understanding of the multidimensional nature of both individuals and social systems as they relate to health behaviors. 

American Journal of Health Behavior- Tobacco Free Workplace Program- At Substance Use Treatment Center

Below are a few testimonies of HOPE that some of our treatment program participants have shared with us:  

“So many people are worried about what they don’t have, or about what they need to have. In my recovery, I get to be grateful for all that, I have and all that I get to experience. That changes the whole world. Now I get to be a dear husband, a great dad, an employer, business partner and so much more that I never even knew I wanted.”

 “Recovery means having opportunity I didn’t have before.  Having opportunity means being able to be a great wife, mother and member of my community.”

“Recovery means having a fair shot at happiness, instead of living in constant misery. With that happiness, I’m able to have a successful career and be there for my wife and daughter.”

“Recovery means freedom. Freedom to be who I am, to be who I want to be. Freedom to do what I want to do and freedom to continue writing the rest of my story. Freedom to make my dreams come true and to dream again.”